Privacy Policy

This policy explains what information Offline Intelligence collects, how we use it, and the choices you have. It applies to our website and to the software products we distribute.

Our products are built on a core principle. When you run our software, the data you process with it stays on your device and inside your environment. Nothing about the content of your work is transmitted to us, stored by us, or shared with anyone else.

Information we collect

When you visit our website, we receive standard technical information that any web request sends. This includes the pages you view, your general geographic region derived from your IP address, the type of device and browser you use, and how you arrived at the site. We use this information to understand what parts of the site are useful and to keep the site working reliably.

When you contact us, subscribe to updates, or request a pilot, we receive the details you provide. Typically this is your name, email address, the organization you work with, and the message you send. We only ask for what we need to respond to you.

When you download our software or receive a build, we may record the fact that a download occurred and the version delivered. We do not receive any content from inside the software after you install it.

What our products do not send

Our software is designed to run entirely inside your environment. Once installed, it does not transmit your prompts, your documents, your conversations, or any derived output to us or to any third party. It does not phone home for inference, it does not train on your data, and it does not collect telemetry about the work you do inside it. This is by design.

If a future feature would require any outbound network activity, we will name it in the release notes, describe what it sends, and make it optional.

Cookies and analytics

Our website uses a small number of cookies. Essential cookies keep the site functional, for example remembering that you closed a banner. We may also use privacy-respecting analytics that aggregate visitor counts without profiling individuals. You can block or clear cookies in your browser at any time without affecting your ability to use the site.

How we use your information

We use the information you provide to respond to your inquiry, to send materials you have asked for, and to keep records of our conversations with you. We use website technical data to operate and improve the site.

We do not sell your personal information. We do not share your personal information with advertising networks. We do not use it to build profiles for cross-site tracking.

When we share information

We share your information only in the narrow situations listed below.

With service providers who help us operate the site or deliver software to you, such as our email provider and our form intake service. Those providers act on our instructions and are bound by their own privacy commitments.

With authorities or other parties when we are legally required to do so, or when we believe in good faith that disclosure is necessary to protect someone from harm.

With a successor if the business or an asset is transferred. If that happens, we will continue to honor this policy for the information already collected.

Your rights

You can ask us what personal information we hold about you. You can ask us to correct it, delete it, or stop using it. You can withdraw consent for any communications you have opted into.

Depending on where you live, you may have additional rights under laws such as the General Data Protection Regulation or the California Consumer Privacy Act. We honor those rights. To make a request, email us using the contact address at the bottom of this page.

How long we keep information

We keep contact records for as long as we have an active relationship with you and for a reasonable period afterward to maintain business continuity and to meet our legal obligations. We keep website technical logs for a short period, typically a few weeks, and then discard them.

Security

We use administrative, technical, and physical safeguards designed to protect the information we hold. No system is perfect, and we cannot guarantee absolute security. If we ever learn of a breach that affects your information, we will notify you as required by law.

Children

Our products and website are intended for adults working in professional and organizational settings. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

International use

Offline Intelligence operates from the United States. If you access the site or contact us from another country, you understand that the information you send may be transferred to and processed in the United States. Where transfers are subject to specific legal frameworks, we take steps to honor them.

Changes to this policy

We update this policy from time to time. When we make a material change, we will update the effective date at the top and, where appropriate, notify you in another way. Continued use of the site after a change means you accept the updated policy.

Contact

Questions about this policy or requests about your information can be sent to contact@offlineintelligence.io.